CNA, 5 Aug “Dispute resolution platform on cards for consumers in tussle with telcos”

news SINGAPORE: The Ministry of Communications and Information (MCI) on Friday (Aug 5) said consumers may have a specific dispute resolution scheme to turn to if they have individual disputes with their service providers under proposed changes to telecom laws. According to its press release, MCI is looking for public feedback on proposed changes to the Telecommunications Act and corresponding changes to the Media Development Authority of Singapore Act. The changes aim to improve service quality and better protect consumers, and could kick in from early next year.... [more]

Leaders Today, Gone Tomorrow? CA Technologies APJ Application Economy Index 2016

news The CA Technologies Asia Pacific & Japan Application Economy Index 2016 identifies the readiness of 10 APJ markets to thrive in today’s digital world. Singapore leads the top half followed by Australia, South Korea, Japan and Hong Kong respectively, while Malaysia, China, Thailand, India and Indonesia make up the rest of the ranks. [more]

Going Digital: The Status and Future Potential of Internet-Based Economies in Asia

news Asia is in transition from an Internet economy towards a fully digital one, which is defined as all sectors of the economy that rely upon or use IP-enabled networks and platforms as part of the embedded infrastructure of the society.[more]

GSMA ‘Advancing Digital Societies in Asia’

news A new report by the GSMA underscores the role mobile connectivity is playing in building digital societies across Asia and urges policymakers to support the development of digital ecosystems across the region. The new GSMA Intelligence report, ‘Advancing Digital Societies in Asia’, was published at the GSMA-ITU Digital Societies Policy Forum 2016 in Bangkok, 27-28 April. [more]

APEC E-payment Readiness Index: Ecosystem Assessment and Status Report

news The APEC E-Payment Readiness Index: Ecosystem Assessment and Status report assesses the level of readiness and future potential of the 21 APEC economies to engage in, adopt and reap the broad range of economic and societal benefits that e-payments hold. The report was undertaken with a view to testing the assumption that there is a strong and growing link between e-payment penetration and economic growth. And that, any such link was worth identifying and beginning to measure, along with a canvassing of the barriers to e-payment adoption across the various APEC economies.[more]

Unleashing the Potential of the Internet for ASEAN Economies

news At the ISOC-TRPC Rethinking the Digital Economy event on 23 Mar 2015 at Manila, Philippines, ISOC and TRPC jointly launched the “Unleashing the Potential of the Internet for ASEAN Economies” report, which takes stock of the Internet infrastructure of the region and outlines the actions necessary to support the Internet connectivity goals of the ASEAN Economic Community (AEC) Blueprint. [more]